Lida Ghiami

Submitted plans for a renovation and the review process dragged on much longer than expected. Couldn't get a clear timeline from the department, had to follow up multiple times just to know where things stood. With materials sitting and contractors on hold, every extra week is real money wasted. The reviewer was knowledgeable when I finally got answers, but the whole process needs to be faster and more communicative for people trying to do simple home improvements.

Submitted plans for a home addition and the review dragged on for months. What made it worse was getting feedback in pieces — one round of comments, revisions, then another set of comments that could have been raised the first time. That back-and-forth cost us weeks and delayed the whole project. When you're managing contractor schedules and everything costs more than it used to, that kind of inefficiency is painful. The reviewer was knowledgeable but the process needs to be streamlined significantly.

She is still learning, sometime askes for things that you would wonder.